1. Scope and identity
This Privacy Policy applies to personal data collected through the Aquarius Advisors website, consultation forms and related communications initiated through this website.
2. Information we may collect
Depending on how you interact with us, we may collect:
- name, email address, telephone number and country of residence;
- client profile and preferred contact time;
- broad property location, approximate land area and ownership context;
- the decision or advisory requirement under consideration;
- information voluntarily included in enquiry messages;
- basic technical information such as device, browser, IP address and security logs, where configured.
We ask users not to submit original title documents, government identity documents, bank information or other highly sensitive records through the public website form.
3. Why we use information
We may use personal data to:
- respond to enquiries and arrange consultations;
- understand the broad nature of a potential advisory engagement;
- communicate requested information and follow up on enquiries;
- maintain security, prevent misuse and administer the website;
- comply with applicable legal and regulatory obligations;
- maintain records of consent and communications.
Information submitted for an enquiry should not be used for unrelated marketing unless a separate, clear choice is provided.
4. Notice and consent
Where consent is the basis for processing, the website should provide a clear notice describing the personal data requested and the purpose for which it is requested. Consent should be specific, informed and capable of being withdrawn through an accessible contact channel.
6. Retention and deletion
Personal data should be retained only for as long as reasonably required for the purpose communicated, legal record-keeping, dispute management and security. The final policy should state practical retention periods for unconverted enquiries, active engagements, archived matters and technical logs.
7. Security
Reasonable administrative, technical and organisational safeguards should be used, including secure hosting, access controls, encrypted transmission, restricted staff access, backups, logging and incident-response procedures. No internet transmission or storage system can be guaranteed to be completely secure.
8. Your requests and rights
Subject to applicable law, individuals may request information about personal data processed, seek correction or erasure, withdraw consent where applicable, and raise a grievance. Identity verification may be required before acting on a request.
The final site should publish a working privacy or grievance email address and the responsible contact person or role.
10. Children
This website and its advisory services are intended for adults. We do not knowingly seek personal data from children through the enquiry form.
11. Changes to this policy
This policy may be updated when website functionality, vendors, legal requirements or processing practices change. The effective date should be displayed at the top of the final published policy.